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This program is designed to provide general information with regards
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to the subject matters covered. This information is given with
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the understanding that neither the hosts, guests, sponsors, or station
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are engaged in rendering any specific and personal medical, financial, legal, counseling,
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professional service, or any advice. You should seek the services
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of competent professionals before applying or trying any suggested ideas.
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Hello, and thank you for tuning in to a Sharp
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Outlook on pay for HD Radio and Talk or TV.
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I am Angela Sharp, your host. Our arm chair discussions
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with industry experts will give you the steps, tools and
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information to be successful in business and to prepare you
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to be your best self.
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Hello, I'm Angela Sharp, and we are welcome to a
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Sharp Outlook and we are going to have an exciting
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show filled with lots of information that's going to be
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helpful to you. Our topic is connections to Federal contracting.
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Federal contracting takes the ability to connect the dots, and
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our guests will cover some of the first steps business
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must take to use their capabilities connections, sales, and proposal
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writing skills to win federal contracts. The federal government spent
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approximately seven hundred and fifty five billion dollars in twenty
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twenty four. According to the Governance Accountability Office, three hundred
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and ten billion was civilian agencies and four hundred and
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fifty five billion was Department of Defense. But that's just
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the spending week, and actually see in the public data
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there are so there are also several other layers of
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federal contracting we don't see, which can add up to
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trillions every year. Obtaining federal contracts takes a number of steps,
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which our guests will discuss in the power pack time.
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So be ready to take a lot of notes because
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there will be guided golden nuggets excuse me, dropped everywhere,
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from registering that system for award management to writing winning proposals.
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Aileen Kent is our guest, will cover some of the
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beginner steps you need to take to position yourself properly.
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Kent says, despite the hype that the federal government is
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the largest customer in the world, the federal market isn't
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for everyone. But if you have a proven product or
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service that is available and at a reasonable price to
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the federal government and they actually need product or service,
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this hour will help you understand what it will take
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to be successful in the years to come. My guest
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is Eileen Kent. She is a prominent federal sales guide, trainer,
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and consultant. Known as the Federal Sales Guide. She specializes
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in helping businesses navigate the complexities of securing government contracts
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through her company, Custom Keynotes, LLC. Before focusing solely on
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federal contract and Kent worked in various sales and management roles,
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including a significant significant period at Brook Furniture Rental at nine.
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After nine to eleven, she was tasked with leading a
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Lewis and Clark expedition to introduce temporary office furniture solutions
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to federal agencies nationwide, including the FBI, DHS, and Service.
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The experience of selling directly to the government formed the
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basis of her later teaching. From two thousand and three
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to twenty twelve, Kent served as the director of the
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Federal Sales Academy at federalmarket dot Com. During this time,
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she trained over ten thousand people on federal sales proposal
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writing in GSA scheduled contract preparation. In twenty twelve, she
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founded her own company, Custom Keynotes, LLC to offer personalized
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federal sales strategies and action plans. She assisted a national
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roofing contractor, Tecta America, and capturing sixty five million in
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federal contracts during the American Recovery and Reinvestment Act AAARRA
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funding period two thousand and nine to twenty ten. Credited
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with setting up the first offices for the newly formed
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Department of Homeland Security at an undisclosed location. She developed
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a three step program to guide contractors in market research,
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competitive analysis, and strategic action planning, which has been used
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by over three hundred and fifty companies. Ailan Kent is
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a national key note speaker and a respected authority in
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the government contracting community. She has been hired by the
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GSA General Services Administration itself to train both industry partners
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and internal GSA contract specialists. Her consulting and training focus
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on practical and real word strategies for success, emphasizing the
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following areas training, hiring and managing federal sales teams, training,
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managing winning bids, developing custom federal sales action plan, performing
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deep dive competitive analysis reports, custom for your specific product
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or service, and building and executing federal sales action plans.
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She is an active advocate for the Federal contract and
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community sharing job leads on linked LinkedIn and providing ongoing
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support and insights through various platforms and events. I want
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to welcome Eileen to the show today to give us
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those golden nuggets.
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Thank you, thank you, thank you for inviting me today.
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I'm very excited to be here and to be able
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to help anybody who's looking at this marketplace as something
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to enter. Thank you for having me on your show.
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Well, I know, I'm really thankful, and I wish I
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had known about you years ago when I was trying
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to do contract with the federal government. Oh, it would
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have saved me an awful lot of hours and time, frustrations, anger, everything. Sorry,
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that was just how I was handling it.
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It's not an easy They don't call it the Lewis
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and Clark Expedition for nothing. It's like going up a
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river without a paddle or budget, and you have to
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survive on your own for a year. It's going out
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on a limb, So it is. There's risk to it.
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Yeah, yeah, and you got to really believe in yourself
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if you're going to approach this. But it is rewarding
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if you make it through. The steps. So let's start
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with the beginner baby steps. What is the way? What
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is the very first step a company needs to do
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to even be considered by the federal government as a
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company they can hire.
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Great Well, I really like the way you said a company,
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because a lot of people are looking at going after
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federal business. As an individual. Maybe you're working at another
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job and you heard that if you're a woman, or
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you are a teeny tiny small company that the Feds
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are looking for you, I really want you to first
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instead of looking at yourself, you need to discover your superpowers.
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So if you have a business that's really good at something.
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For example, you might be really good at delivering hardware
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supplies to commercial companies in your backyard, or maybe you're
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really good at construction projects or repair projects in your backyard.
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Or maybe you offered some training to the commercial world
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and you think it might have value with the government.
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The first thing you need to absolutely establish is what
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do you offer? What can you offer for commercial companies?
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What can you offer the government or government agencies and
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individuals to either make their lives easier, make things go faster,
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make things be more secure for them. Think about what
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you can do for them at a reasonable price. So
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really the first step is to look within what are
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you offering. Some people right now in the industry are thinking, well,
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I'm a woman owned I'm a woman and I heard
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through the news that they're looking for me. No, they're
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looking for a capability. If you happen to be a
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woman owned business, great, But capability is first. So you
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do need to look within a bit to see what
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your superpowers are and really harvest and decide the specifics
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of that. You don't want to go in saying I
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do construction and furniture and environment and repair, and I'll
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and I do computers too. You can't diversify like that.
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You need to hyper focus on your capabilities. I call
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it choosing a lane. So that's the first step. Then
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when it's time to think about doing business with the
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federal government, there's a website called s a M dot
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gov source system for a Wardmanagement dot gov, and there
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is an entity section there where you're going to put
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your business information in there. So you're going to put
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in your name, your address, who you are, size of
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your business, your area of expertise, and then there's a
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whole series of questions that are going to be very
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critical and they're there. The government's going to hold you
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to the answers to these questions and that's where you
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and I Angela will go, uh oh, this is a
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little much for me, and I highly recommend you go
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to look up a PEX apex Accelerators, the one in
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your backyard. They are free resources to you that you
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can go to and their superpower is getting you registered
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properly on that site and it's free. So that's the
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first thing you need to do is get registered on
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system for Reward Management and get everything in there legally,
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your legal name, your proper information, because if you don't
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put it in there the first time correctly, changing it's
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going to be very difficult. That's why you want to
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bring in this free expert that, by the way, the
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DoD funds with brant money to take care of you.
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They want you to do it right, so they've brought
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these people in Apex Accelerators. So getting registered at SAM
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is the very first baby step if you want to
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do business with the federal government, because they won't even
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talk to you if you are not registered there, and
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they're going to double check to see if you're in there.
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If you're not, can't talk to you.
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Yeah, And also just depending on your business, that's the
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only place you can go in and apply for bids.
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Don't see something else under another area of business and think, oh,
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I'm going to jump over here and apply for over here,
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because that doesn't work either. I know, I tried it.
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Yeah, SAM is SAM is a couple of other areas
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in it. So once you're registered there, there is a
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contract Opportunities section to SAM where you'll be able to
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set up keyword searches for what you do so that
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you can watch for opportunities to come across this website
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that you might be able to bid on. But before
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you go down that rabbit hole, you want to build
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some relationships. So the whole bidding process is a big
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jump and a huge investment on your end if you
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don't know what you're doing doing. So it's nice to
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look at them and read them. And I like to
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pull names out of those bid opportunities because if I
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have keyword searches. For example, let's say I do construction
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in Chicago, then I might put in the keyword construction
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or repairs and alterations, and then I start watching for
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opportunities that are just in my own backyard. I may
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or may not bid on those, but I can peel
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the names out of the point of contact, the phone
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numbers and the emails, so I can start to build
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a database that I can market to. So I'm not
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quite at the bidding point yet when I just register. Yes,
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you can bid on things on stand, but there's some
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other steps in between diving into that deep end right away.
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Well, what kind of companies, products, or services do you
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see that the federal government needs?
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Oh boy, that's a great question. If you think, I
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want you to think about, just for a moment, a bait.
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If you went on a base. It's like going to
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a small city. They buy everything. They buy paving, they
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buy food, you know, for the officers club. You know,
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they buy groceries for the grocery stores. They buy pool
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supplies for the pool. They buy training, they buy fuel,
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auto supply items. They need services, they need delivery services,
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they need training. I mean, I could go on. Just
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think of a small city. They buy everything. So when
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you look at an agency near buying you let's just say,
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for example, it's I don't know, let's say it's the
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Social Security Administration. They buy office supplies and computers and
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training as well, and they buy furniture and they need
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moving services so I mean lighting energy. So they buy
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almost everything. In fact, over six hundred and fifty thou
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companies are registered on SAM right now wanting to do
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business with the federal government. Oh but only if fraction
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are actually doing business with the federal government. So they
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do buy almost everything. There's a few things that I
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would go, I don't know if the Feds buy that.
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And that's where you could talk to someone like me
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to find out. Am I in the you know, do
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what I ought? Does what I offer? Do they even
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buy what I offer? So, but they pretty much buy everything.
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I have helped companies with the most oddball items Angela
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from I had one company that had and this is
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going to sound really strange, but they sold a matrix
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of flesh. I'm talking skin about this big Yeah, I
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know it sounds gross, but hear me out. It goes
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on burns and bed source. So the veterans at the VA,
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they weren't healing there burns and bed sorees for like
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seven months, eight months. They'd be stuck in the hospital
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with this thing not healing. And this company came in
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with this matrix that just went over it and within
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three weeks, these veterans were able to go home. But
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they'd have to teach the surgeon, teach the nurses, tell
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this new thing, and they go, it's three thousand dollars
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for that thing, and you say, well, yeah, but you're
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saving eight months of this person being hospitalized and they
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get to go home. So you also have to not
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only sell the technology, but the outcomes. So that's a
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big word now that they're using in the government is
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don't just sell me what you sell, sell me what
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the outcome is going to be. And in this case,
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it was get your veterans home. In three weeks, they're