WEBVTT
1
00:00:00.920 --> 00:00:04.519
This program is designed to provide general information with regards
2
00:00:04.559 --> 00:00:07.519
to the subject matters covered. This information is given with
3
00:00:07.559 --> 00:00:11.919
the understanding that neither the hosts, guests, sponsors or station
4
00:00:12.160 --> 00:00:17.320
are engaged in rendering any specific and personal medical, financial,
5
00:00:17.719 --> 00:00:22.640
legal counseling, professional service, or any advice. You should seek
6
00:00:22.679 --> 00:00:26.760
the services of competent professionals before applying or trying any
7
00:00:26.879 --> 00:00:28.839
suggested ideas.
8
00:00:31.719 --> 00:00:34.520
Hello, and thank you for tuning in to a Sharp
9
00:00:34.560 --> 00:00:38.799
Outlook on pay for HD radio and talk or TV.
10
00:00:39.600 --> 00:00:43.719
I am Angela Sharp, your host. Our arm chair discussions
11
00:00:43.719 --> 00:00:47.320
with industry experts will give you the steps, tools and
12
00:00:47.399 --> 00:00:51.399
information to be successful in business and to prepare you
13
00:00:51.560 --> 00:00:56.679
to be your best self. Hello, I'm Angela Sharp, and
14
00:00:56.759 --> 00:01:00.439
welcome to a Sharp Outlook. And today I want to
15
00:01:00.439 --> 00:01:02.799
talk about mentoring, but I want to talk about it
16
00:01:02.840 --> 00:01:07.159
in a very special way. I'm sending out my own
17
00:01:07.239 --> 00:01:11.519
personal appeal to those who are retired, those that are seniors,
18
00:01:11.920 --> 00:01:15.799
those that have worked over many years, that are still
19
00:01:15.840 --> 00:01:19.760
maybe working but thinking about retirement. I would like us
20
00:01:19.760 --> 00:01:24.120
to consider giving back, giving back to organizations, giving back
21
00:01:24.159 --> 00:01:29.519
to the workforce through mentoring small businesses. They're the engine
22
00:01:30.239 --> 00:01:35.599
of our national economy. Through business formation, job creation, and
23
00:01:35.680 --> 00:01:40.079
wealth building. The small businesses and their support are critical
24
00:01:40.599 --> 00:01:45.799
to vibrant communities in our society. Mentoring is a developmental,
25
00:01:46.400 --> 00:01:52.200
often long term relationship. We're a more experienced individual mentor
26
00:01:53.200 --> 00:01:58.159
guys a less experienced person. The mentee to foster personal
27
00:01:58.280 --> 00:02:03.280
and professional growth through knowledge sharing and support. It aims
28
00:02:03.319 --> 00:02:08.560
to enhance skills, build confidence, and career advancement, and also
29
00:02:08.879 --> 00:02:16.080
offer some psychosocial support. Mentorings often talked about is ah
30
00:02:16.280 --> 00:02:18.879
nice to have, But I'm saying I think it's a
31
00:02:19.240 --> 00:02:22.719
real necessity and I'm going to give you some personal
32
00:02:22.719 --> 00:02:28.039
information about why this is important to me. I work
33
00:02:28.240 --> 00:02:32.520
in the areas of finance CFO fact you know, fractional
34
00:02:32.639 --> 00:02:39.919
CFO Interim Controller, Director of Finance, VP of finance for
35
00:02:40.360 --> 00:02:47.599
multiple industries and organizations. I also do software implementations and
36
00:02:47.960 --> 00:02:54.680
assess software and ERP systems and help organizations to get
37
00:02:54.719 --> 00:02:58.599
this installed and trained so that people are able to
38
00:03:00.159 --> 00:03:03.960
have the efficiency than an ERP system offers. But what
39
00:03:04.039 --> 00:03:08.120
I am finding and have been seeing over the past five,
40
00:03:08.680 --> 00:03:13.199
maybe even ten years, I've been seeing that the work
41
00:03:13.280 --> 00:03:17.199
is being done, but it's being done by people that
42
00:03:17.360 --> 00:03:22.960
are lesser experienced and it is causing quite a bit
43
00:03:23.039 --> 00:03:28.479
of problems for organizations who are the recipients of work
44
00:03:29.120 --> 00:03:34.680
done by maybe less experience. And I'm not trying to
45
00:03:35.000 --> 00:03:39.000
say anything negative. They're doing what they know to do,
46
00:03:39.680 --> 00:03:44.639
but without some of us experience people they're mentoring telling
47
00:03:44.680 --> 00:03:47.719
them all of the things that are involved because we've
48
00:03:47.719 --> 00:03:51.360
been there since the first personal computer. Tell the truth,
49
00:03:51.800 --> 00:03:55.120
we've been there and we know all of the ins
50
00:03:55.120 --> 00:03:59.000
and outs of programming and how much information needs to
51
00:03:59.039 --> 00:04:02.199
be involved in the programming, and how much thought needs
52
00:04:02.240 --> 00:04:06.159
to be involved in the processing, in the paths and
53
00:04:06.199 --> 00:04:11.120
the processing and the information flow. That is critical information.
54
00:04:11.280 --> 00:04:14.520
And if you don't have someone that is there to
55
00:04:14.680 --> 00:04:17.120
train you when you come on their job, you're going
56
00:04:17.160 --> 00:04:19.839
to be doing it based on just knowing what the
57
00:04:19.920 --> 00:04:26.000
software is, but not understanding the critical processes and things
58
00:04:26.040 --> 00:04:29.920
that are involved in it working efficiently and in the
59
00:04:29.920 --> 00:04:33.560
best interests of the client. So I'm saying this that
60
00:04:34.000 --> 00:04:40.079
I've seen these particular conditions. They can be changed, they
61
00:04:40.079 --> 00:04:44.720
can be helped. But we that are retired already or
62
00:04:45.160 --> 00:04:50.000
are thinking of retiring, we have the full picture, and
63
00:04:50.040 --> 00:04:53.439
I think we kind of ought to be given back.
64
00:04:53.759 --> 00:04:57.079
We need to share this with the younger generation so
65
00:04:57.120 --> 00:04:59.879
that they can be successful too, so that they can
66
00:05:00.079 --> 00:05:04.439
be able to do their best job and be their
67
00:05:04.519 --> 00:05:08.279
best self. And so I'm appealing to you, I am
68
00:05:08.360 --> 00:05:11.800
asking you, and I'm going to talk with you about
69
00:05:12.000 --> 00:05:16.240
how to become a mentor and organizations where you can
70
00:05:16.920 --> 00:05:20.319
be a part of mentorship. So it's really important, and
71
00:05:20.639 --> 00:05:24.480
I hope you're listening with an understanding. Ear I'm not
72
00:05:24.600 --> 00:05:28.639
being critical. I'm just seeing a situation that I think
73
00:05:28.759 --> 00:05:31.240
it's not just in the areas that I have been
74
00:05:31.720 --> 00:05:34.040
and in the industries that I have gone to, the
75
00:05:34.079 --> 00:05:38.319
different companies, but it is happening in a lot of
76
00:05:38.439 --> 00:05:43.120
other spaces, even in the development of AI. And so
77
00:05:43.839 --> 00:05:48.759
we need to bring that knowledge to our younger generation
78
00:05:49.199 --> 00:05:53.040
who is now taking the baton from our hand. But
79
00:05:53.120 --> 00:05:57.360
we need to equip that younger person who is taking
80
00:05:57.360 --> 00:06:02.480
that baton and moving on and care the process to fulfillment.
81
00:06:04.240 --> 00:06:09.720
How to recognize when you're ready for a mentor. Well,
82
00:06:09.759 --> 00:06:12.279
that's kind of something that we need to talk about
83
00:06:12.279 --> 00:06:15.839
because there is a difference between a mentor and a coach.
84
00:06:17.040 --> 00:06:21.040
A coach is someone that's coming in and maybe working
85
00:06:21.079 --> 00:06:24.040
with you and talking with you about a specific skill
86
00:06:25.279 --> 00:06:29.360
and helping you to improve in that particular area is
87
00:06:29.439 --> 00:06:34.560
generally short term and the process of working with the coach,
88
00:06:34.839 --> 00:06:39.240
they're asking questions and looking for feedback, and that's the
89
00:06:39.279 --> 00:06:46.720
process that's being used. A mentor. Well, we don't particularly
90
00:06:46.720 --> 00:06:50.399
be asking questions. We're there to come and inform, So
91
00:06:50.519 --> 00:06:55.000
we are giving you information, we are guiding the information,
92
00:06:55.120 --> 00:06:58.360
we are guiding the conversation, and we're doing it based
93
00:06:58.399 --> 00:07:01.560
on experience in the very area that you are working.
94
00:07:02.519 --> 00:07:07.120
So it's not overall coaching about you know, being excited,
95
00:07:07.160 --> 00:07:13.120
and coaching is needed because sometimes you get maybe a
96
00:07:13.160 --> 00:07:16.839
little down and you need to be motivated, or you
97
00:07:16.879 --> 00:07:20.279
are put now into a supervisor position, but you've never
98
00:07:20.319 --> 00:07:26.120
been taught or shown leadership skills. What's important for leadership skills,
99
00:07:26.879 --> 00:07:30.480
So coaching is really good. But that mentor is going
100
00:07:30.560 --> 00:07:34.079
to come in because they know that industry. They know
101
00:07:34.600 --> 00:07:37.720
all of those processes, not just one, but all of
102
00:07:37.759 --> 00:07:41.160
the processes of the organization. So when you get down
103
00:07:41.199 --> 00:07:44.120
to the point of you have financial information that you
104
00:07:44.160 --> 00:07:50.600
are generating or you're in there reviewing financial information looking
105
00:07:50.639 --> 00:07:53.199
to see whether or not the company is stable, you
106
00:07:53.399 --> 00:07:56.120
understand all of the ins and outs of the organization,
107
00:07:56.360 --> 00:07:59.560
all of the transactions that occur. You understand all of
108
00:07:59.600 --> 00:08:04.720
the different levels of regulatory requirements and everything that is involved.
109
00:08:05.000 --> 00:08:07.680
And so the mentor is coming to tell you some
110
00:08:07.720 --> 00:08:10.680
of the things that may have not been in a
111
00:08:10.720 --> 00:08:13.959
younger person's career. They're not teaching a lot of this
112
00:08:14.319 --> 00:08:20.240
in school. I'm not sure why. They've kind of dummy down.
113
00:08:20.759 --> 00:08:24.199
That's a terrible way to say it, but the classes
114
00:08:24.439 --> 00:08:27.399
are not at the same level they were when our
115
00:08:27.519 --> 00:08:30.720
group went in to get our education, went in to
116
00:08:30.759 --> 00:08:36.039
get our degrees, and so they're kind of in a
117
00:08:36.120 --> 00:08:39.480
situation where they don't know what they don't know, but
118
00:08:39.639 --> 00:08:43.000
we know, and we am asking you to please consider
119
00:08:43.039 --> 00:08:48.159
it skill and career development. It accelerates learning through practical
120
00:08:48.200 --> 00:08:53.679
knowledge and advice from seasoned experts, and we need those
121
00:08:53.679 --> 00:08:57.120
seasoned experts. Never turn away for you, younger ones that
122
00:08:57.159 --> 00:09:02.039
are listening. Don't turn away from the grid. We've been there,
123
00:09:02.120 --> 00:09:04.799
We've done that, and we're part of the whole process
124
00:09:04.879 --> 00:09:07.759
that was developed from the beginning. We know the ins
125
00:09:07.759 --> 00:09:10.360
and outs, we know some of the pitfalls, we know
126
00:09:10.559 --> 00:09:13.840
some of the heirs that we actually saw and were
127
00:09:13.879 --> 00:09:17.120
able to overcome and are aware of so that we
128
00:09:17.200 --> 00:09:21.639
know what to do in the future, and so we
129
00:09:21.799 --> 00:09:25.679
have advice that we can give you. And we're not
130
00:09:25.840 --> 00:09:30.559
there trying to be critical. We're there to be your champion,
131
00:09:30.720 --> 00:09:33.799
to be there to help you to achieve, to be
132
00:09:33.919 --> 00:09:37.200
there to root you on and to help you so
133
00:09:37.240 --> 00:09:39.200
that you don't have to go through some of the
134
00:09:39.240 --> 00:09:43.879
stump stumbling, or the mistakes or some of the frustration
135
00:09:44.200 --> 00:09:47.480
that you might be experiencing. We've been there, done that
136
00:09:47.799 --> 00:09:51.600
and can tell you all about it. And maybe you
137
00:09:51.720 --> 00:09:55.159
may want to consider getting a mentor, especially for our
138
00:09:55.240 --> 00:10:00.159
small business owners, those that are starting small businesses. You're
139
00:10:00.200 --> 00:10:03.559
at a place where you just are very frustrated. You
140
00:10:03.639 --> 00:10:06.799
don't know which way to go. Everything you do seems
141
00:10:06.799 --> 00:10:10.639
to not be turning out right. Call for a mentor,
142
00:10:11.639 --> 00:10:14.919
a mentor that can come in and give you advice,
143
00:10:15.240 --> 00:10:20.360
come in and assist you with with expertise that they
144
00:10:20.480 --> 00:10:24.240
know because they've lived it, and they can tell you
145
00:10:24.360 --> 00:10:28.960
exactly what it is that you need to know. The
146
00:10:29.039 --> 00:10:33.080
types of mentoring or mentors they have, you know, traditional ones,
147
00:10:33.080 --> 00:10:37.720
a one on one often a senior level person to
148
00:10:37.759 --> 00:10:41.360
a junior level person, or you can have group mentoring.
149
00:10:42.559 --> 00:10:47.720
You're gonna have virtual mentoring, you know, online remotely, you
150
00:10:47.759 --> 00:10:51.840
can have peer to peer. You know, individuals who may
151
00:10:51.919 --> 00:10:57.000
have gone further in their career, they have learned things,
152
00:10:57.039 --> 00:11:00.879
they can come back and assist. It's not there's nothing
153
00:11:00.960 --> 00:11:04.600
wrong with asking for help. It's not a bad thing.
154
00:11:05.759 --> 00:11:07.759
In fact, it's the best thing you could ever do.
155
00:11:08.600 --> 00:11:13.320
Is if you need help, ask We are out here.
156
00:11:13.960 --> 00:11:17.440
We do have the answers. We do have experience, not
157
00:11:17.480 --> 00:11:21.039
saying we know everything. You have new technology that you're
158
00:11:21.080 --> 00:11:24.799
working with, but it started from the old technology, and
159
00:11:24.840 --> 00:11:26.720
so we have things that we can share with you.
160
00:11:28.679 --> 00:11:32.039
And then we also sometimes because some of us older
161
00:11:32.080 --> 00:11:36.320
people are coming back into the workforce, we have junior
162
00:11:36.440 --> 00:11:41.720
employees that are mentoring older employees. So it can work
163
00:11:41.759 --> 00:11:45.519
both ways. Sometimes you just need to just ask and
164
00:11:45.559 --> 00:11:50.279
say I need some help. And then you can sometimes
165
00:11:50.320 --> 00:11:53.200
have a situation where it's not just one mentor, but
166
00:11:53.240 --> 00:11:58.600
you have multiple mentors that are there that are working
167
00:11:58.639 --> 00:12:03.440
in different areas of their expertise. That brings the whole
168
00:12:03.440 --> 00:12:06.759
picture together. And that's something that I would advise for
169
00:12:08.200 --> 00:12:13.080
a business owner, whether you're just now starting or you're
170
00:12:13.240 --> 00:12:15.679
at a point where you wish that you could go
171
00:12:15.759 --> 00:12:19.639
and expand and scale, but you don't know exactly which
172
00:12:19.720 --> 00:12:24.679
direction to go. Contact some of the mentors, and I'm
173
00:12:24.720 --> 00:12:27.799
going to tell you exactly the places that you can
174
00:12:27.879 --> 00:12:32.120
call to get this help. Call mentors who have worked
175
00:12:32.159 --> 00:12:35.639
in that industry. They've been in manufacturing. They understand some
176
00:12:35.720 --> 00:12:38.879
of the problems that happen in manufacturing. They've been in
177
00:12:38.919 --> 00:12:45.000
the healthcare industry, They've worked in government environments. They have
178
00:12:45.240 --> 00:12:51.000
done all types of different positions and have seen different processes,
179
00:12:51.279 --> 00:12:58.399
work with multiple software platforms, and so they have information
180
00:12:58.600 --> 00:13:05.039
that you can really learn from and would really really
181
00:13:05.120 --> 00:13:08.399
help you move forward. So it's just one of the
182
00:13:08.440 --> 00:13:11.000
things I wanted to say. Let's talk about the role
183
00:13:11.080 --> 00:13:17.679
of the mentor. They act like coaches. They guide, they
184
00:13:17.799 --> 00:13:24.960
challenge you and their role models. They provide feedback, they
185
00:13:24.960 --> 00:13:30.039
share experiences, they assist with goal setting, and they help
186
00:13:30.159 --> 00:13:35.000
navigate organizational and personal challenges. And one of the things
187
00:13:35.000 --> 00:13:37.320
when I say they challenge you, they're going to ask
188
00:13:37.440 --> 00:13:45.879
you honest questions. They need authentic, authentic answers. They need
189
00:13:45.919 --> 00:13:49.440
to know who you really are, what your fears are.
190
00:13:50.159 --> 00:13:52.679
And the wonderful thing is when I say they talk
191
00:13:52.799 --> 00:13:56.960
from experience, they can give you examples. One of the
192
00:13:56.960 --> 00:13:59.399
things when I was in college, and I know you
193
00:13:59.440 --> 00:14:02.320
know what I'm doing talking about younger people. I was
194
00:14:02.360 --> 00:14:05.600
in school, and it's wonderful to learn all of the
195
00:14:05.679 --> 00:14:10.080
textbook you know, analogies, and you know, be able to
196
00:14:10.080 --> 00:14:13.279
prepare for your tests and all of that's wonderful. But
197
00:14:14.200 --> 00:14:18.879
then going into a working environment and actually applying that information.
198
00:14:20.360 --> 00:14:24.000
You and I both know that is more difficult than
199
00:14:24.080 --> 00:14:27.600
what they made it sound in school. So learning how
200
00:14:27.639 --> 00:14:31.279
to actually apply the information that you learned in a
201
00:14:31.360 --> 00:14:37.639
work setting is very, very difficult at times, and sometimes
202
00:14:38.960 --> 00:14:42.200
it takes a lot of mistakes and falling down and
203
00:14:42.240 --> 00:14:45.879
having to get up to get through it. Because other
204
00:14:45.919 --> 00:14:48.039
people that are there they went the same way you,
205
00:14:48.440 --> 00:14:51.320
the same route you did, and they don't know either.
206
00:14:52.200 --> 00:14:58.159
But a senior person, a senior mentor, we've been there,
207
00:14:58.240 --> 00:15:02.600
done that. We know, we know how to apply it,
208
00:15:02.879 --> 00:15:06.320
we know how it works in almost any environment, and
209
00:15:06.360 --> 00:15:10.960
we can help you along the way. The one thing
210
00:15:11.000 --> 00:15:13.960
we love to do is develop a level of trust
211
00:15:14.679 --> 00:15:19.720
and as I mentioned before, authenticity that is needed for
212
00:15:19.840 --> 00:15:24.200
the mentoring to be successful. We're not there for you
213
00:15:24.320 --> 00:15:28.840
to pretend that you got it all together. You need
214
00:15:28.879 --> 00:15:31.320
to be honest and say, this is what I'm having
215
00:15:31.360 --> 00:15:35.159
difficulty understanding. I don't know what this means. I don't
216
00:15:35.240 --> 00:15:38.200
know how to do this. I have people in here helping.
217
00:15:38.519 --> 00:15:41.480
Things are more messed up than what they were before,
218
00:15:41.919 --> 00:15:44.679
and so I need some help. I need some advice,
219
00:15:44.799 --> 00:15:49.919
I need some guidance. I need your expertise to tell
220
00:15:49.960 --> 00:15:53.279
me what would you do in this situation? What would
221
00:15:53.320 --> 00:15:56.000
you do if this was your business? What would you
222
00:15:56.159 --> 00:16:00.879
do if you were the CEO or the operations manager
223
00:16:01.360 --> 00:16:05.600
or the CFO. And they're going to be kind, and
224
00:16:05.639 --> 00:16:08.000
they're going to be considerate, and they're going to tell
225
00:16:08.039 --> 00:16:13.000
you just exactly what they would do based on years
226
00:16:13.039 --> 00:16:17.679
and years and years of experience in the same areas.
227
00:16:17.679 --> 00:16:20.840
And so that is really important that you know that
228
00:16:22.600 --> 00:16:25.600
how to be a mentor in times where there must
229
00:16:26.039 --> 00:16:30.200
there must be honesty and the mentee is not really
230
00:16:30.279 --> 00:16:34.960
a receptive to the facts, but work through the walls.
231
00:16:36.039 --> 00:16:40.519
We've got to be able to help them, not challenging
232
00:16:40.759 --> 00:16:44.559
the mentee, but and challenging them in the way that
233
00:16:45.080 --> 00:16:47.759
they feel uncomfortable or they feel like they're being belittled,
234
00:16:48.080 --> 00:16:53.720
but challenge them in the way of energizing their analytical skills,
235
00:16:53.960 --> 00:16:59.200
energizing their thought processes, because that's really important when you
236
00:16:59.240 --> 00:17:02.440
are mentoring to get to that point where you help
237
00:17:02.600 --> 00:17:08.720
to tone up or sharpen those analytical skills, helping them
238
00:17:09.039 --> 00:17:12.559
be able to do critical thinking, that what you see
239
00:17:12.920 --> 00:17:18.680
is not always the right answer, being critical, going in, researching,