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Hello, and thank you for tuning in to A Sharp
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Outlook on K4HD Radio and Talk4TV. I am Angela Sharp,
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your host. Our armchair discussions with industry experts will give
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you the steps, tools, and information to be successful in
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business and to prepare you to be your best self. Hello,
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and thank you for joining us here at A Sharp Outlook.
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to have another thought-provoking conversation about just things that we
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experience on a daily basis. We're talking today about the
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quiet revolution, mastering your inner power. In a culture that
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rewards the loudest voices in the room, how can we
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leverage the quiet ones? So this episode, we're going to
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sit down and talk about how to be able to
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include those that they call introverts and talk about how
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they're often misunderstood and they really do have a quiet power.
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We're going to dive into the science of introversion, the
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art of mindful leadership, and how to assert your presence
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without shouting. Whether you're an introvert looking to own your
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space or or a leader wanted to tap into the
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potential of your quietest team members, this episode will redefine
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what it means to be influential. We as a society
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often confuse loud with leadership and quiet with weakness. We
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really need to get a better understanding with that because
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that's not the truth. Why is it that our society
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is so biased towards the loud, obnoxious, rude, mean, and heartless?
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Where did this misconception start? We're going to get some
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answers today. And I want to talk about this, what
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we call quiet power. How do we define quiet power? Well,
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there are many people, and I have worked for a
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long period of time, that are in the room, that
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are very intelligent, have good solutions, have great ideas. But
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because the other team members seem to be so loud
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or are louder than those particular people, they're always the
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ones that get all the attention. They're always the ones
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that get called to do the extra work. They're always
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the ones that are picked. Why is that? Does being
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loud make you smarter? Does being loud make you have
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better solutions? Does being loud make you anything other than
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just loud? And I'm not saying that you cannot stand
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by your opinion with confidence, but it doesn't have to
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be screaming. It doesn't need to be loud, certainly not
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obnoxious and rude. So what is it about our society
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that we are so hyped up and aggressive and loud
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that those that are more quiet but have just expert
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opinions and ideas and solutions and abilities are kept out
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of the conversation? And we really need to look at that,
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especially we that are in leadership. We need to ask
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questions of those that aren't making as much noise because
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sometimes the ones that are so loud are probably the
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ones that have less confidence than the ones that are quiet.
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Sometimes the ones that are quiet are quiet because they
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know what they're talking about. They don't need to send
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off fireworks and balloons to get attention. They just come
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up with the results and give the right answers so
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that companies are able to proceed and be successful in
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the directions that they're going. But when we have become
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so accustomed to all of the noise and the chaotic voices,
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and that's what your expectations are of your team, Well,
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there are some that are just not going to be
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a part of that, and you're missing out on great
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information and solutions that would really advance your organization. Imagine
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in the boardroom, you have a few team members in
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there doing a presentation to the board, and you have
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the quiet ones who, you know, pause and wait until
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they're actually addressed. And then you have the ones that
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interrupt the conversations and make sure that they're heard. I
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think maybe some of that is how our leadership is
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prepping our ones that are in that boardroom. We're telling
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them how to present their information. And then there's also this,
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like I said, we've gotten so used to the noise.
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And believe me, you can't turn on the television. You
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can't even watch a commercial without some type of loudness, rudeness,
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you know, obnoxious behavior, noise, some things inappropriate. And is
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this what we're becoming in society that it's just a
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bunch of noise and Instead of actual solutions. It's just
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a bunch of noise. Instead of actual conversation. It's just
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a bunch of noise. Instead of having. An actual team.
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That is being led. Where all participants are considered. A
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part of the program. The project. The idea. The creation.
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Because a lot of times. Especially. I had a show recently.
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Back last year, about this time, we were talking about
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those that are neurodivergent and being able to set up
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atmospheres where they're able to come into the workplace to work,
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maybe cutting out some of the noise, maybe softening some
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of the light and, you know, the things that kind
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of cause them to feel uncomfortable because they're I'm here
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to tell you some of them are the smartest, especially
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those in the tech world, especially those that are programming,
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especially those that understand science. They are brilliant. Their ideas
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are brilliant. Their brains just work differently, but they are smart.
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They have great ideas. They are ones that you would
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want to actually hear from. But because we have some
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misconceptions as to what their capabilities are, what they can do,
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what they can contribute. I'm here to tell you, you're
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missing out on some excellent talent. And maybe you might
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want to change the organization slightly. so that you bring
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them in, give them a great working environment, and you
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make it possible for them to show just how brilliant
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they are and give you the kind of answers that
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make your organization just shine, shine brighter than the competition
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because you've got the brightest ideas, you've got the best team,
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and you're hearing from the right people. But, you know,
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we have to decide whether or not we as leaders,
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we prefer to process, you know, I know those that
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are more quiet. They prefer to process internally and compete
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with someone who thinks out loud in real time. It's
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difficult for them to be able to do that. it's
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difficult because they are quiet because they do internalize their thinking,
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but when they actually, uh, communicate their solutions, they are superb.
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But when they are being put in a situation where
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they're having to compete for attention, they're having to compete,
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compete to be heard. And you have others that are
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so loud that, um, you're not even going to be
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able to be heard, then it creates an environment where
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this is not a competitive environment where everyone is given
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a chance to be heard. This is an environment where
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if these people get shouted down, they don't get considered
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at all. And this is where we really have some
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problems in our organizations when these kinds of behaviors are happening.
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And believe me, I know that these kinds of behaviors
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are happening in corporate environments. And maybe things would be
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a lot better and we wouldn't be looking for so
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many robots if we started actually listening to the human
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intelligence that's sitting right in front of you. Introversion isn't
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just a personality type. It's an energy management strategy. And
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this is what I want to say to all of
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you that you say that you're introverts. You're not loud.
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You're more quiet with your information. your skills, your knowledge,
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your solutions. What I'm saying to you is let's change
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the idea. You're not an introvert. You're just someone that
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manages your strategies internally. And you want to share it.
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And I call it, and so does a guest, Veronica O'Donnell.
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She says, quiet power is for those who actually are introverts.
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You have a quiet power, and it is unbelievable. And
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it brings so much opportunity to others that are there
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that maybe aren't as noisy anymore. I want to encourage
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you not to hold this in, not to hide, not
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to be afraid, not to be ashamed. You are intelligent.
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You are smart. You actually have a way of thinking
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and getting solutions, but you just don't need to go and,
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like I said, send off fireworks to get attention. You
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just sit there until someone notices that you're there. And
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I'm saying leaders, leaders. Let them have an opportunity to
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speak because they do have great solutions. The extroverts, they
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generally aren't listening. And so they just begin speaking. They
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just begin talking. Sometimes it's not even on the topic.
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They're just talking. And that behavior, it kind of intimidates
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those that are more quiet and And we need to
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find a situation where you can better invite that quiet
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power into your ideas, into your projects, into the things
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that you're trying to achieve and goals, and have a
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collaborative environment without putting people on the spot. I know
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when I first started working years ago, and I was
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working in... accounting and finance and during that time you
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know computers and technology and software and all of that
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stuff was starting to become very prevalent and so you
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had to learn about it and and if you didn't
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know when you were in college initially they weren't really
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offering the classes initially because it had not become a
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thing and so you were learning on the job and
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so A lot of people were very quiet. They didn't
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tell anyone that they understood. They didn't tell anyone that
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they could do the work. And so they weren't included
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in the teams that were doing a lot of the programming.
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They got left out. And I watched them. I saw that.
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And it broke them. It really did. I watched it,
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and it was so uncomfortable. I, myself... I might have
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been a little quiet, but I always stood up for myself.
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So I guess maybe I could have been considered one
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of the loud ones. I was going to make sure
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that I was heard, even though they didn't want to
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call on me. I always just made sure. I was like, oh, well,
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you know, everyone else had an opportunity to talk, but
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no one asked my opinion. Well, I have an opinion,
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so I'm going to express it right now while I
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have the floor. And then I would tell them what
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my thoughts were. And it's like, oh, wow, we never
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thought about it that way. Yeah. So now what are
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we going to do? Let's put this together and let's
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make things happen. And let's collaborate all of the ideas
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and let's go forward. So I understand how you can
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kind of be left out just because. But you still
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have that quiet power. and use it for an opportunity
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to be able to persuade those that are there. You know,
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silence is often seen as awkward. How do you turn
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silence into a tool for persuasion or negotiation? When that
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moment of silence starts in a conversation, when you're working
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on something that is going to be complex, or doesn't
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have to be so complex, but you're working with a
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team of people, Being able to voice your opinion and
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share your ideas, it is important. Because, like I said,
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just because you're loud doesn't necessarily mean that your solutions
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are the best. And right now in a society where
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people just run over others, It's going to be difficult,
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but I think, like I said, we need to start
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being more attentive to how our meetings are being conducted.
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We need to become more attentive as to everybody that's
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in the team is being addressed and given an opportunity
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to speak, whether they shout it out first or they're
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the last person to talk. They still have ideas, and
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I believe they need that opportunity to do that. And
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I know many of you have experienced this very thing
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that I'm talking about. So I want to ask, how
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do we advocate for ourselves in asking for promotions, pitching ideas,
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or standing our ground without feeling like we have to
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adopt a persona that's not our own? Those that are introverts,
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they are being forced to come outside of their personality
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and become someone that they're not. Just to have an
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opportunity to be heard. Just to have an opportunity to
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be considered in the team that's working together. We should
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not have working environments where it's so competitive. And I
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don't like the idea of you being competing with one
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another at work. You're a team. How are you competing
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against one another? If I'm in finance and you're over
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in sales or you're over in distribution or you're over
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in retail... how am I competing? We have different ideas
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because we're in different areas of the organization and we
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have different processes that we, you know, carry out and
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all of them are collaborated together so that they actually
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meet the goal because the processes are all now complete
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because everyone participated. But then when you try not to
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listen to someone because they're more quiet, you've missed a
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major step, a major process, a major, um, Arrangement that's
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going on and that's part of your processes that need
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to be complete so that everything flows the way it
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should flow. But how do we get us to change
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the environment so that we're not forcing people to be
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someone that they're not? Because they won't be successful at it.
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And then you'll be saying, hmm, I don't know about
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this person. Well, you're forcing them to be someone that
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they're not just so you will listen. We need to
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understand that we have quiet people and we have loud people.
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And the quiet people you wish would get corrected and
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stop being quiet. No, I don't think that's the idea.
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I don't think that's the thought. I don't think that
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is what is supposed to happen. I don't think that
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they need to change their personality of who they are
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or the way they communicate or the way they speak.
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I think the environment needs to change so that everyone,
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everyone's personality, whatever it is, they are considered part of
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the team and they get the same level of of
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respect and they are listened to just as much and
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as well as all the others who have been taking
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on this persona of being aggressive and pushing their way